Perceived Organizational Readiness Study on EHR Implementation

Electronic Health Record (EHR) systems represent an opportunity to improve the delivery of health care. However, low implementation rates inhibit the ability of EHR to fulfill the promise of the information systems. One possible reason why implementation rates remain low is the high degree of customization required by clinical workers to fit the information systems to the organization. This work is unlikely to occur when such potential users believe the organization to be illprepared for the system. The present study reports on a multiple case qualitative study examining how individual stakeholders perceive their organization’s readiness.